Explain the six-stage problem solving process

The problem solving process is describes as a step by step procedure. The process has six stages:

Stage: 1. Exploring the mess- This phase involves being open to flow of problems and opportunities in the environment. It asks the questions, what problems do we face? Where is the gap between the current situation and the desired one? What are our stated and unstated goals? This stage is complete when a satisfactory description of the situation is produced and key facts and data is identified.
Stage 2: Searching for Information- This phase involves searching for information such as opinions, raw data, and impressions or published literature that might shed light on what the problem really is. It asks the questions, what are the symptoms and causes? What measures of effectiveness seem appropriate? What actions are available? This stage is complete when relevant information for the situation is found and hypotheses about the source of the problem and potential solutions are made.
Stage 3: Identifying a problem- This phase involves choosing candidate problem statements. During this phase, we have to determine if the situation fits a standard problem type or whether the problems should be broken up into sub-problems. It asks the questions, which is the most important problem in this situation? Is this problem like others we have dealt with? What are the consequences of a broad vs. narrow problem statement?
Stage 4: Searching for solutions- This phase involves brainstorming to come up with good, radical solutions. It asks the questions, what decisions are open to us? What solutions have been tried in similar situations? How are various candidate solutions linked to outcomes of interests? This stage will be complete when a list of potential solutions and a list of advantages and disadvantages are produced.
Stage 5: Evaluating solutions- This phase involves the emergence of a solution. This process normally leads to changes and improvements in solutions. It asks the questions, how does this solution impact each of the criteria? What factors within our control could improve the outcomes? What factors outside our control could alter the outcome? This phase is complete when a recommended course of action and justification is produced.
Stage 6: Implementing a solution- This phase involves implementing a solution, performing change management and focus on communication. It asks the questions, what are the barriers to successful implementation? Where will there be support and motivation, or resistance and conflict? Are the resources available for successful implementation? This stage is complete when the implementation plan is produced and executed enough for it to be evaluated on its succeeding.